Privacy Policy for Zaca Logistics

Effective Date: 01/02/2025

Who We Are

Our website address is: zacalogistics.com. Zaca Logistics is a logistics and fulfillment company. Our contact information is as follows:
– Email: info@zacalogistics.com
– Address: 3924 Woodbury Drive Ste E, Austin TX 78704
– Phone: 512-759-8411

What Personal Data We Collect and Why We Collect It

We collect the following personal data from users and site visitors:
Name, Email Address, Phone Number, Company Name, Address, Website: Collected to improve our services, facilitate order processing, and enhance customer interaction.
Names of Representatives or Associates: Collected for corporate communication and service facilitation.
Technical Data: Includes cookies and analytics for website performance and user experience improvement.

We collect and retain this data under the legal basis of fulfilling contractual obligations and with the active consent of users.

Comments

We do not collect data through comments on our website.

Media

If users upload media files, these files may be publicly accessible.

Contact Forms

When users submit a contact form, we collect their name, email address, and message content. This information is retained for customer service purposes for up to 2 calendar years and is not used for marketing purposes.

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Users can manage cookie preferences through their browser settings.

Analytics

We use Google Analytics to track website performance. Users can opt-out of analytics tracking by emailing us at info@zacalogistics.com. For more information, please visit Google Analytics Privacy Policy.

Who We Share Your Data With

We share data with the following third-party providers:
– Zenventory and ShipStation: For inventory management and fulfillment services. Zenventory Privacy Policy, ShipStation Privacy Policy
– Amazon Web Services: For website hosting. AWS Privacy Policy

How Long We Retain Your Data

We retain personal data as follows:
Contact Form Entries: Up to 2 calendar years
Analytics Records: Up to 3 calendar years

Warehouse Management Service

As part of our warehouse management services, we collect and manage a variety of data necessary to ensure efficient and accurate logistics operations. This includes:

Customer Information: Names and contact details of clients and their customers.
Address Details: Shipping and billing addresses for order fulfillment.
Product Information: Details about the products stored and managed, including SKU (Stock Keeping Unit) numbers, descriptions, and inventory levels.
Inventory Data: Real-time tracking of stock levels, movements, and locations within the warehouse.
Order Details: Information related to order processing, including order numbers, quantities, and fulfillment status.
Value Information: Financial details related to inventory valuation and order processing costs.

This data is retained for up to 3 calendar years to support ongoing logistics and fulfillment operations, ensure compliance with industry standards, and enhance service delivery.

What Rights You Have Over Your Data

Users have the right to access, correct, or request deletion of their personal data. Requests can be submitted to info@zacalogistics.com.

Where Your Data Is Sent

Data collected from our site may be transferred outside the European Union. We ensure these transfers meet European data protection standards through agreements such as Privacy Shield and binding corporate rules.

Contact Information

For privacy-specific concerns, please contact our Data Protection Officer at info@zacalogistics.com.

Additional Information

How We Protect Your Data

We employ encryption, two-factor authentication, and staff training to protect your data. A Privacy Impact Assessment has been conducted to ensure data security.

What Data Breach Procedures We Have in Place

We have internal reporting systems and contact mechanisms to address potential and real data breaches.

What Third Parties We Receive Data From

We do not receive user data from third-party advertisers.

What Automated Decision Making and/or Profiling We Do With User Data

We do not engage in automated decision-making or profiling with user data.

Industry Regulatory Disclosure Requirements

As a logistics company, we adhere to industry regulations and privacy laws relevant to our operations.