Frequently Asked Questions & Answers
Have a look at frequently asked questions & answers to understand more.
While Zaca Logistics focuses on the logistics aspect of your business, ensuring your products are received, stored, and shipped with precision, we collaborate closely with your marketing team to align our logistics solutions with your promotional strategies. By providing reliable and efficient fulfillment services, we help enhance your brand's reputation and customer satisfaction, indirectly supporting your marketing efforts.
Our user-friendly platform empowers you to track your inventory in real-time. This system not only provides you with visibility and control but also streamlines your operations by allowing you to manage purchase orders, kitting, assembly requests, and receiving orders all in one place. This seamless integration ensures your business runs smoothly and efficiently.
With our automated platform, you'll receive timely notifications when your product stock reaches a predefined threshold. This proactive approach allows you to manage your inventory effectively, avoiding stockouts and ensuring your customers always have access to your products.
Customer satisfaction is paramount to us. We prioritize replacing the damaged product promptly. Then, we investigate the cause to prevent future issues. At Zaca Logistics, we handle your products with the utmost care and work closely with you to find the best solution.
Absolutely! Our flexible storage solutions cater to a variety of needs, from remote employee equipment to materials for marketing events. You can store items with us and ship them to any location as needed, providing you with convenience and peace of mind.
While our warehouse isn't currently climate controlled, we are committed to finding solutions that meet your needs. If your products require specific temperature conditions, please let us know, and we'll work with you to explore possible accommodations.
Yes! Our customizable kitting and assembly services are designed to reflect your brand's unique identity. By submitting an assembly request, you can ensure that each package is crafted to your specifications, enhancing your brand's presentation and customer experience.
Absolutely! We understand the importance of maintaining your brand's identity. You are welcome to supply your own branded boxes and mailers for us to use in shipping your products. Additionally, we partner with Inka’s Screen Printing to offer a comprehensive range of printing services, including apparel, boxes, postcards, and stickers. Plus, when you order through Inka’s Screen Printing, all receiving fees are waived, adding extra value to your branding efforts.
Kitting request involves gathering individual items or components and packaging them together as a single unit or kit. It's commonly used for creating promotional packages, subscription boxes, or bundled products that are ready for sale or shipment. However, assembling request involves a step further by not only gathering items but also physically assembling them into a finished product. Assembly may involve putting together parts that require specific configurations or setups before they are ready for use or sale. Kitting requests involves with multiple SKUs while assembling a finish product does not have a SKU in place yet until it's ready to be use or sold.
As a small business, we understand the unique challenges you face. Our close, personal client relationships and strategic geographical location allow us to ship efficiently across the U.S., cutting down on time and costs. We offer tailored services that big players can't match.
By leveraging shared resources and our strategic location, we offer cost-efficient solutions. We provide the same shipping times and costs to both east and west coasts, optimizing your logistics expenses and enhancing your bottom line.
We offer transparent, flexible pricing tailored to your specific needs, covering handling, receiving, storage, kitting, assembly and shipping. Unlike larger competitors, you only pay for the services you require, ensuring you get the best value and support for your logistics needs.